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Classy. Super Classy What do you think of when you think of classy? The way someone is dressed? The way someone...

inor aggravations can be a major pain and a major waste of your precious resourses. Don’t let minor aggravations...

Ever been stressed?  lol There are of course, different types of stress, honing in on what type of stress is...

  Do something fun. Recently I asked my audience to make tent cards with their name (or whatever name they wanted...

I had an encounter with a rude customer service agent the other day. When I asked her for help, she literally...

You’re one step away from a new friend. On a recent vacation, we took a bike tour and ended up paired with a couple...

Many years ago, I showed my neighbour our newest family photo, complete with three kids and two dogs. She commented...

I heard a discussion on the radio about Sofia Loren and her ‘secrets’ for positive aging. Now many of us have a...

Master Three-Point Communication Have you ever had to deliver negative feedback and found it extra difficult...

Know when to take action Your colleague is late and it’s affecting you. Your spouse says that certain word that...